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Word of Mouth Now Starts Online

Your best clients came from referrals. That hasn't changed. What's changed is what happens after someone hears your name.

The New Referral Process

1

Someone Mentions Your Name

At a dinner party, on the golf course, at their child's soccer game. A friend or colleague says, "You should talk to my advisor."

2

They Google You

Before they call, before they email, before they do anything—they search your name. It's automatic behavior now, especially for important decisions like choosing a financial advisor.

3

Your Website Speaks for You

This is the moment that matters. Does your site reinforce the recommendation they just received? Or does it create doubt?

"A dated website doesn't just fail to attract clients. It actively undermines the referrals you've already earned."

The Great Wealth Transfer

Over the next two decades, $84 trillion in assets will transfer from Baby Boomers to their children and grandchildren. This is the largest wealth transfer in history.

Here's the challenge: 70% of heirs fire their parents' financial advisor.

The heirs are digital natives. They research everything online. When they inherit assets, they'll Google you—and your website will influence whether they stay or go.

$84T

transferring by 2045

70%

of heirs change advisors

100%

will research you online first

Your Competition is Modernizing

While some advisors question whether digital matters, others are investing in their online presence. Every month you wait, the gap widens.

The Risk of Waiting

  • Lost referrals you'll never know about
  • Heir relationships at risk
  • Falling further behind competitors

The Benefit of Acting Now

  • Referrals convert at higher rates
  • Next generation sees you as modern
  • Stand out from stagnant competitors

Ready to Get Started?

Let's discuss how we can transform your digital presence and help you attract more ideal clients.